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The November 2018 board meeting is the third Tuesday of the month, November 20th @ 6pm.  All members are welcome to attend.

Auto-pay option now available with EFT.  Please return the Sallal ACH Bank Draft Payments Sign-Up Form to us if you would like to take advantage of this service.  Also E-billing options are available.  If you would like your water bill emailed to you, please contact Mary@Sallal.com.

The Sallal Water Association supplies potable water to about 1,700 connections serving approximately 5,000 people throughout the service area, including the Wilderness Rim Association. The system currently supplies around 190 million gallons of water each year using three wells to meet the demands of its members.

The Association is a non-profit, consumer-owned corporation, and a proud and active member of the communities we serve.  We welcome the opportunity to work with our customers and partners alike, and our staff is available to provide assistance from our office on Tanner Road in North Bend, WA during regular business hours.

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Updated Saturday, November 10, 11:30 AM

MEDIA RELEASE – FOR IMMEDIATE RELEASE
SALLAL WATER ASSOCIATION LIFTS DO NOT DRINK ORDER – WATER SAFE TO DRINK
Date: Saturday, November 10, 2018
Contact: Denny Scott, 425-888-3650

We are pleased to report that the DO NOT DRINK WATER ORDER HAS BEEN LIFTED for the affected members in the Riverpoint and upper Mt. Si Road neighborhoods effective immediately.  We sincerely apologize for the inconvenience and thank you for your patience during this difficult time.

On Wednesday, October 31, a resident reported a suspicious person leaving the area of one of the Sallal Water Association’s (state water system ID # 75560Q)  water tanks. Customers of the Sallal Water Association were notified on Wednesday, October 31, 2018 of a problem with their drinking water and were advised to NOT DRINK THEIR WATER.

Sallal took water samples daily from October 31 through November 9, as directed by the Washington State Department of Health (DOH).  Saturday, November 3 Sallal’s water system operators made substantial repairs to the damage from the vandalism.  On Tuesday, November 6, the tank was drained, sanitized and refilled.  On Saturday, November 10 Sallal received test results from Friday’s water samples that showed no detection of bacteria. Final test results confirmed on Saturday, November 10, 2018 that the water is safe to drink.

You may contact Sallal Water Association at (425) 888-3650 if you have any questions or see our website at www.sallal.com for the most current information and updates.  Also check our Facebook and Twitter sites for updates.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly. You can do this by posting this notice in a public place or distributing copies by hand or mail.

Public inquiries may be directed to info@sallal.com or 425-888-3650.

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Updated Wednesday, November 7, 9 PM

Affected homes on the upper Mt. Si Road and Riverpoint neighborhood are still under a DO NOT DRINK order while testing continues this week.

Now that the tank has been disinfected and refilled, Sallal’s operators and engineering consultants are asking all affected customers to perform the following steps at their homes to flush the sanitized chlorinated water throughout their own pipes:

  1. Flush water for one (1) hour using multiple taps simultaneously.  Water from the taps should be bath/shower warm so that the hot water is purged from the hot water tank.
  2. If the water turns cold, and time permits, turn off the taps, wait for the water to heat back up and repeat.  
  3. If a house is supplied hot water with a tankless hot water heater only, flush for 15 minutes.  All the taps used for drinking and bathing should be used for flushing.  There is no need to use hose spigots.

Affected customers may continue to use their water for showering, washing clothes, and washing dishes if using a hot cycle.  Please make sure the dishes are dry before using.

Bottled water from the Snoqualmie Tribe is available for affected customers at the Sallal office.  A huge thank you to the Tribe for their assistance and generosity during this situation.

Sallal’s board of trustees met Tuesday, November 6, and discussed current security measures for the entire water distribution system.  Sallal’s operators confirmed that the vandalized tank was inspected physically in October 2018 prior to the incident, and there was no evidence of tampering at that time.

We apologize for the continued inconvenience of not being able to drink your water and appreciate your patience and understanding during this difficult situation.  Please continue to monitor www.sallal.com for updates and any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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Updated Tuesday, November 6, 2018 10pm

Sallal’s water operators have been working since early this morning to drain, disinfect, and refill the vandalized tank.  The Riverpoint and upper Mt. Si Road customers are still under a DO NOT DRINK order while testing continues this week.

On November 5, Sallal discovered evidence of debris at the bottom of the storage reservoir.  Test results from Sunday’s water samples were absent of bacteria.  Due to the debris, Sallal determined to inspect the tank after draining it completely.  The estimated time for restoration is now Saturday, November 10th.  This is dependent on the time for refilling and retesting the water after this round of chlorination.

SallalTankClean

 

Also today the King County Sheriff’s Office identified a 14-year old male that was believed to be involved with the trespass and vandalism.

Bottled water from the Snoqualmie Tribe is available for affected customers at the Sallal office.  A huge thank you to the Tribe for their assistance and generosity during this situation.

BottledWateratSallal

Affected customers may use their water for showering, washing clothes, and washing dishes if using a hot cycle and make sure the dishes are dry before using.

We apologize for the continued inconvenience of not being able to drink your water and appreciate your patience and understanding during this difficult situation.  Please continue to monitor www.sallal.com for updates and any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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Updated Monday, November 5, 2018 5:30pm

The DO NOT DRINK order is still in effect for the Riverpoint neighborhood and Mt. Si Road affected homes.

Sallal discovered evidence on Monday, November 5 that the tank was contaminated with leaves, branches and debris, which was contributing to the Total Coliform in the water samples.  Sallal will remove these objects followed by draining, sanitizing, and refilling the tank.  The tank is isolated from the rest of the water distribution system.  Sallal is evaluating options and working with the Department of Health to resolve the situation as soon as possible.

None of the test samples have shown fecal coliform bacteria or E. coli (all absent from the water system).  Only total coliform bacteria were detected during the testing process.  Total coliform is naturally occurring in the environment.

The DO NOT DRINK order cannot be lifted until this situation is remedied.  The earliest that Sallal operators believe that we can lift the order is Friday, November 9.  This is due to the process of sanitizing and refilling the tank and retesting the water.

Bottled water is available for affected customers at the Sallal office.  You may use your water for showering, washing clothes, and washing dishes if you use a hot cycle and make sure the dishes are dry before using.   We advise all affected customers to drain and flush their hot water tanks as an additional precaution.

Bottled Water

We apologize for the continued inconvenience of not being able to drink your water and appreciate your patience and understanding during this difficult situation.  Please continue to monitor www.sallal.com for updates and any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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Updated Sunday, November 4, 2018 1:30pm

 MEDIA RELEASE – FOR IMMEDIATE RELEASE
Date: Sunday, November 4, 1:30 PM
Contact: Denny Scott, 425-888-3650
HEADLINE: SALLAL WATER ASSOCIATION – TEST RESULTS UPDATE

UPDATE SUNDAY, NOVEMBER 4, 2018 1:30 PM:

Affected customers in the Riverpoint/Mt. Si Road neighborhood are still under a DO NOT DRINK order.

Test results received from the water testing laboratory on Saturday, November 3 indicated a presence of coliform bacteria in Sallal’s water supply to the Riverpoint/Mt. Si neighborhood.  In response to the discovery of the white pellets found near the tank site on October 31, Sallal sampled approximately fifty (50) hazardous chemicals.  Test results showed no contamination from those harmful substances.  Sallal performed extensive flushing Thursday and Friday, November 1-2. On November 2-3, under the direction of the Department of Health, Sallal chlorinated the tank.  Additional water samples were taken Saturday and Sunday, and results should be back Monday and Tuesday.

As an additional note, Sallal complies with the Department of Health regulations regarding routinely sampling its water distribution system per the Association’s Coliform Monitoring Plan.

There have been security enhancement measures taken at the tank site.  Sallal’s Water System Operators made the majority of repairs on the damaged parts Saturday.  Sallal is working to get customers back to safe drinking water as soon as possible.

There is a possibility that the bacteria discovered in the water might have been related to the vandalism incident on October 30th, but this has not been confirmed.  Department of Health officials believe that the vandalism potentially may have contributed to the bacteria in the water.

Inquiries regarding the investigation of the incident should be directed to the King County Sheriff’s Office.

Bottled water donated from the Snoqualmie Tribe is available at the Sallal office, or Sallal can deliver water upon request.

Sallal will inform affected members when tests are clear and when the water is safe to drink. Sallal anticipates resolving the problem as soon as Sallal receives communication from the Department of Health that the order can be lifted.

The Sallal staff wants to sincerely thank the membership for their patience and understanding during this difficult event!

We are working closely with local authorities to address this issue. Regular updates are being posted at www.sallal.com, our Facebook page (@sallalwater), and communicated directly to impacted customers via email and phone calls.

Public inquiries may be directed to info@sallal.com or 425-888-3650.

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Updated Saturday, November 3, 2018 8pm

Sallal received test results today that showed coliform bacteria present in the water samples. Under the direction of the Department of Health, Sallal chlorinated the tank and performed flushing. Additional samples were taken today and results could be back Monday.

The tank site has been secured and repairs were made on the damaged parts today. Sallal is working to get customers back to safe drinking water as soon as possible. The customers in the affected area are still in a DO NOT DRINK ORDER.

Thank you for your continued patience during this situation. Please check www.sallal.com  for further updates or email info@sallal.com.

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Updated Saturday, November 3, 11:30 AM

Sallal’s Water System Operators are busy working to get the vandalized tank back online.

Sallal Truck at Tank

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Updated Friday, November 2, 4:30 PM

The DO NOT DRINK order is still in effect for the Riverpoint neighborhood and Mt. Si Road affected homes.

This afternoon Sallal received preliminary test results from Thursday’s water samples. Results indicate the water quality is improving from initial samples collected Wednesday.  Although these are encouraging results, to ensure the safety of Sallal’s customers the DO NOT DRINK order will remain in place over the weekend.

Sallal will chlorinate the tank tonight, so affected customers may notice a chlorine smell in the water when showering or running hot water.

Security measures have been conducted and Sallal is reviewing additional options for the site.  Sallal’s water operators will be making repairs to the damage this weekend.

Please continue to monitor www.sallal.com for updates over the weekend.  Thank you for your continued patience during this incident.

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Updated Friday, November 2, 2:45 PM

Sallal is continuing to wait for results from the lab.  We anticipate final results by Monday, November 5, 2018.  Bottled water is available at the Sallal office for the members in the affected area.  We will be updating this page as soon as new information is available.

Sallal is also evaluating security measures including motion security cameras, hatch alarms, and upgrading the tank site power.

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Updated Friday, November 2, 9:00 AM

 MEDIA RELEASE – FOR IMMEDIATE RELEASE
Date: Friday, November 2, 9 AM
Contact: Denny Scott, 425-888-3650

 

WHAT HAPPENED?  On Wednesday, October 31, a resident reported a suspicious person leaving the area of one of the Sallal Water Association’s (state water system ID # 75560Q)  water tanks. Upon inspection, personnel found cables cut, an air vent cover removed, and level indicators tampered with. 82 homes were affected in the Riverpoint neighborhood on Mt. Si Road and East to 480th Ave SE.  Other areas in Sallal’s service territory were NOT affected, including Wilderness Rim, Cedar Falls Road, Uplands, Wood River, Tannerwood, Cottages at North Bend, Alpine Estates, Cedar Village, and La Forest Holme.

Calls were made to the King County Sheriff’s Office and WA State Department of Public Health to report the vandalism and concerns over potential water contamination.   Sallal took water samples on Wednesday, October 31 as directed by the Washington State Department of Health (DOH), and on Thursday, November 1 Sallal received test results from a water sample that showed no detections of a range of harmful substances.  Sallal took follow up samples on Thursday, November 1 as required by the Washington Department of Health, and are awaiting those test results which should be delivered by Friday, November 2.

WHAT SHOULD YOU DO?  DO NOT DRINK THE WATER UNTIL FURTHER NOTICE. Bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.  It is acceptable to use water for bathing, showering, and washing clothing.

WHAT IS THE ASSOCIATION DOING TO RESOLVE THE PROBLEM?  Notifications were made in the form of residential door hangers, website posts, social media posts, and a Reverse 9-1-1 call Wednesday, October 31.  Sallal has flushed the water system and is taking more water samples from the affected area Friday, November 2.  Sallal will be adding chlorine to the system as directed by the DOH.  Sallal will inform you when tests are clear, and the water is safe to drink. Sallal anticipate resolving the problem Monday, November 5.

Bottled water donated from the Snoqualmie Tribe is available at the Sallal office, or Sallal can deliver upon request.

Public safety is our primary concern. As a precaution, Sallal Water Association is testing and flushing water from the vandalized tank and potentially affected water distribution system.  All other Sallal water tanks have been inspected. There is no indication that they have been vandalized or otherwise compromised.  North Bend and Snoqualmie city water systems have been checked and do not appear to be tampered with.

We are working closely with local authorities to address this issue. Regular updates will be posted at www.sallal.com, our Facebook page (@sallalwater), and communicated directly to impacted customers via email.

Public inquiries may be directed to info@sallal.com or 425-888-3650.

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Updated Thursday, November 1, 3:00 PM

Sallal Water Association has had one of our water tanks vandalized.  The vandalized water tank only supplies water to the Riverpoint neighborhood and the area east of the Riverpoint neighborhood along Mt. Si Road to 480th (area shown on map). Approximately 82 Sallal customers are affected.

North Bend Area Map:

North Bend Map

Sallal Water System Affected:

Affected Area Riverpoint and Mt Si Rd

 

Public safety is our primary concern.  As a precaution, Sallal Water is testing and flushing the water from the vandalized tank and the affected water distribution system.  Initial results are expected by Friday afternoon.

For Sallal water users located within the area served by the tank, Do Not Drink the water until we have it tested.

Please purchase bottled water until further notice for:

  • Drinking
  • Making ice
  • Brushing teeth
  • Washing dishes and
  • Food preparation

No reports of abnormal odors, tastes, rash, or illness from water users have been reported.

Sallal water users located outside of the area served by the tank are not impacted by this “do not drink” advisory. There is no indication that any of the other tanks have been vandalized or otherwise compromised.  All other tanks have been inspected.

We are working closely with these authorities to address this issue.  Regular updates will be posted on the www.sallal.com website.

info@sallal.com

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Updated Wednesday, October 31, 5:30 PM

WaterAlert

 

Sallal Water Association has had one of our water tanks vandalized.  For precautionary measures, DO NOT drink your water until we have it tested.  Please purchase bottled water for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.

This affects the Riverpoint neighborhood and above (East) on the Mt. Si Road to 480th only. 

info@sallal.com

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