Sallal Board Decision for Affected Members of Tank Vandalism Incident

Updated Thursday, November 8, 2018 9 pm

In response to the hardship that the Riverpoint and upper Mt. Si Road residents have faced since October 31 due to the tank vandalism,  Sallal’s board of trustees decided to credit the full November billing charges to those affected members.  In other words, those members will owe $0.00 for their November water bill.

Please continue to monitor www.sallal.com for updates.  Any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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Sallal Water Update and Flushing Instructions Wednesday, November 7

Updated Wednesday, November 7, 9 PM

Affected homes on the upper Mt. Si Road and Riverpoint neighborhood are still under a DO NOT DRINK order while testing continues this week. 

Now that the tank has been disinfected and refilled, Sallal’s operators and engineering consultants are asking all affected customers to perform the following steps at their homes to flush the sanitized chlorinated water throughout their own pipes:

  1. Flush water for one (1) hour using multiple taps simultaneously.  Water from the taps should be bath/shower warm so that the hot water is purged from the hot water tank. 
  2. If the water turns cold, and time permits, turn off the taps, wait for the water to heat back up and repeat.  
  3. If a house is supplied hot water with a tankless hot water heater only, flush for 15 minutes.  All the taps used for drinking and bathing should be used for flushing.  There is no need to use hose spigots.

Affected customers may continue to use their water for showering, washing clothes, and washing dishes if using a hot cycle.  Please make sure the dishes are dry before using.   

Bottled water from the Snoqualmie Tribe is available for affected customers at the Sallal office.  A huge thank you to the Tribe for their assistance and generosity during this situation.

Sallal’s board of trustees met Tuesday, November 6, and discussed current security measures for the entire water distribution system.  Sallal’s operators confirmed that the vandalized tank was inspected physically in October 2018 prior to the incident, and there was no evidence of tampering at that time. 

We apologize for the continued inconvenience of not being able to drink your water and appreciate your patience and understanding during this difficult situation.  Please continue to monitor www.sallal.com for updates and any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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Tank Update Tuesday, November 6

Sallal’s water operators have been working since early this morning to drain, disinfect, and refill the vandalized tank.  The Riverpoint and upper Mt. Si Road customers are still under a DO NOT DRINK order while testing continues this week.

On November 5, Sallal discovered evidence of debris at the bottom of the storage reservoir.  Test results from Sunday’s water samples were absent of bacteria.  Due to the debris, Sallal determined to inspect the tank after draining it completely.  The estimated time for restoration is now Saturday, November 10th.  This is dependent on the time for refilling and retesting the water after this round of chlorination.

SallalTankClean

 

Also today the King County Sheriff’s Office identified a 14-year old male that was believed to be involved with the trespass and vandalism.

Bottled water from the Snoqualmie Tribe is available for affected customers at the Sallal office.  A huge thank you to the Tribe for their assistance and generosity during this situation.

BottledWateratSallal

Affected customers may use their water for showering, washing clothes, and washing dishes if using a hot cycle and make sure the dishes are dry before using.

We apologize for the continued inconvenience of not being able to drink your water and appreciate your patience and understanding during this difficult situation.  Please continue to monitor www.sallal.com for updates and any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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Update on Water Alert Monday, November 5 2018

The DO NOT DRINK order is still in effect for the Riverpoint neighborhood and Mt. Si Road affected homes.

Sallal discovered evidence on Monday, November 5 that the tank was contaminated with leaves, branches and debris, which was contributing to the Total Coliform in the water samples.  Sallal will remove these objects followed by draining, sanitizing, and refilling the tank.  The tank is isolated from the rest of the water distribution system.  Sallal is evaluating options and working with the Department of Health to resolve the situation as soon as possible.

None of the test samples have shown fecal coliform bacteria or E. coli (all absent from the water system).  Only total coliform bacteria were detected during the testing process.  Total coliform is naturally occurring in the environment.

The DO NOT DRINK order cannot be lifted until this situation is remedied.  The earliest that Sallal operators believe that we can lift the order is Friday, November 9.  This is due to the process of sanitizing and refilling the tank and retesting the water.

Bottled water is available for affected customers at the Sallal office.  You may use your water for showering, washing clothes, and washing dishes if you use a hot cycle and make sure the dishes are dry before using.   We advise all affected customers to drain and flush their hot water tanks as an additional precaution.

Bottled Water

We apologize for the continued inconvenience of not being able to drink your water and appreciate your patience and understanding during this difficult situation.  Please continue to monitor www.sallal.com for updates and any members are welcome to contact Sallal directly at info@sallal.com which is being monitored frequently.   Thank you for your continued efforts during this incident.

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TEST RESULTS UPDATE November 4, 2018

 MEDIA RELEASE – FOR IMMEDIATE RELEASE
Date: Sunday, November 4, 1:30 PM
Contact: Denny Scott, 425-888-3650
HEADLINE: SALLAL WATER ASSOCIATION – TEST RESULTS UPDATE

UPDATE SUNDAY, NOVEMBER 4, 2018 1:30 PM:

Affected customers in the Riverpoint/Mt. Si Road neighborhood are still under a DO NOT DRINK order.

Test results received from the water testing laboratory on Saturday, November 3 indicated a presence of coliform bacteria in Sallal’s water supply to the Riverpoint/Mt. Si neighborhood.  In response to the discovery of the white pellets found near the tank site on October 31, Sallal sampled approximately fifty (50) hazardous chemicals.  Test results showed no contamination from those harmful substances.  Sallal performed extensive flushing Thursday and Friday, November 1-2. On November 2-3, under the direction of the Department of Health, Sallal chlorinated the tank.  Additional water samples were taken Saturday and Sunday, and results should be back Monday and Tuesday.

As an additional note, Sallal complies with the Department of Health regulations regarding routinely sampling its water distribution system per the Association’s Coliform Monitoring Plan.

There have been security enhancement measures taken at the tank site.  Sallal’s Water System Operators made the majority of repairs on the damaged parts Saturday.  Sallal is working to get customers back to safe drinking water as soon as possible.

There is a possibility that the bacteria discovered in the water might have been related to the vandalism incident on October 30th, but this has not been confirmed.  Department of Health officials believe that the vandalism potentially may have contributed to the bacteria in the water.

Inquiries regarding the investigation of the incident should be directed to the King County Sheriff’s Office.

Bottled water donated from the Snoqualmie Tribe is available at the Sallal office, or Sallal can deliver water upon request.

Sallal will inform affected members when tests are clear and when the water is safe to drink. Sallal anticipates resolving the problem as soon as Sallal receives communication from the Department of Health that the order can be lifted.

The Sallal staff wants to sincerely thank the membership for their patience and understanding during this difficult event!

We are working closely with local authorities to address this issue. Regular updates are being posted at www.sallal.com, our Facebook page (@sallalwater), and communicated directly to impacted customers via email and phone calls.

Public inquiries may be directed to info@sallal.com or 425-888-3650.

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